shipping & returns
We’ll gladly accept unworn, unwashed, or defective merchandise for return or exchange within 30 days of delivery.
If we receive your return at our warehouse within 30 days of delivery, we’ll credit your original form of payment.
How to Start Your Return (US Customers Only)
Please contact firstname.lastname@example.org with your name, order number, and the reason for your return. You may also call us at (212) 313-9596.
Check Your Email -- We will email you your Return Label. Please follow any instructions detailed in the email.
Print Your Return Label -- Print your label, pack up your items, and drop them in the mail.
We Will Confirm Your Return -- Once we receive your shipment, we will process your return and send you a Return Notification email.
If merchandise is not defective, a fee of $5.95 will be deducted per return. Please allow 1-3 business days for refunds to be received to your original form of payment once processed.
For international orders, please contact us directly at (212) 313-9596.